Fimusy! – part 2 – it's getting better!
Wednesday, April 15th, 2009Yesterday I briefly blogged about Fimusy! a research portal/database of musicians and bands. Later that day I received a comment from someone at Fimusy (I think it was someone from Fimusy!… the comment linked to their website but no name or other identifying information was attached).
And then, this morning, I received a tweet from @DDclarke, who I assume is associated with Fimusy!, though his profile doesn’t have a bio nor an identifying picture (just the o_O).
If it is someone from Fimusy!, I think it’s pretty neat that they contacted me via my blog and Twitter, asking for suggestions on how to improve their product. I am impressed that they are contacting folks/customers/users/potential users about their website. It shows they are going out of their way to improve their site and make sure they provide a good product.
In the blog post comment, they asked for suggestions to improve the site. (One suggestion I have is to add an ‘about page‘ to tell more about their product, goals, how they get the information, etc. I can read about it from others, but I’d rather hear more from you guys!)
In the twitter message the next day, @DDClarke told me they had just added the ability to play tracks straight from their site. I checked out the site – did a lil’ search for Arcade Fire – and discovered they really did add the ability to play tracks! I’m listening to Neighborhood #1 (Tunnels) right now!
Good customer service, folks at Fimusy! (I hope that’s really you behind o_O!)
Tags: customer service, database, fimusy, music
Music is dear to my heart, and when I find cool lil’ tools I like to share them with other aficionados. Thanks to a tweet by 
